Licensing & Accreditation

Licensed Ontario Pharmacy

PetMedsToYourHome.ca is the online pet pharmacy of Country Hills Pharmacy, a community pharmacy accredited by the Ontario College of Pharmacists (OCP).

  • OCP Pharmacy Accreditation #: 305301
  • Pharmacist-in-Charge (Designated Manager): Michael Ayad, R.Ph.
  • Pharmacy address: 2A-153 Country Hill Dr, Kitchener, ON N2E 2G7, Canada
  • Phone: 226-336-2296
  • Email: support@petmedstoyourhome.ca

You can verify our pharmacy's accreditation on the Ontario College of Pharmacists' public register at ocpinfo.com ("Find a Pharmacy").

Where We Serve

We ship only within Canada. We do not ship outside Canada.

Over-the-counter products and supplements ship to all Canadian provinces and territories. Prescription medications are dispensed only to patients in provinces and territories where we are permitted to do so under applicable pharmacy laws. If we are unable to fill a prescription for your province, we will contact you before charging for the prescription item.

How We Dispense Prescription Medications

  1. Valid veterinary prescription required. We dispense prescription medications only on a valid prescription from a veterinarian licensed in Canada, who has examined your pet and established a Veterinarian-Client-Patient Relationship (VCPR).
  2. Verification. Our pharmacy verifies every prescription, which may include contacting your veterinarian directly.
  3. Pharmacist review. A licensed pharmacist completes a clinical review before any prescription is dispensed.
  4. Shipping. Prescription items ship only after verification and pharmacist review are complete.

We do not diagnose conditions, offer veterinary consultations or issue prescriptions. We do not accept prescriptions from prescribers outside Canada.

Our Products

We dispense Health Canada–approved medications sourced from licensed Canadian distributors. Some medications are human-labelled products that veterinarians may prescribe for animals (extra-label use); these are dispensed only on a valid veterinary prescription.

Fees

  • Prescription dispensing fee: $8.99 per prescription item (charged once per product, not per tablet). Shown separately at checkout.
  • Over-the-counter products and supplements: no dispensing fee.
  • Shipping: see our Shipping Policy for current rates.

Privacy

Prescription and pet health information is collected only to dispense your pet's medication safely and is handled in accordance with our Privacy Policy and applicable Canadian privacy laws.

Questions

Our pharmacy team is happy to help. Contact us at 226-336-2296 or support@petmedstoyourhome.ca.

The information on this website is not a substitute for professional veterinary advice.

Upload Your Prescription

Please upload your pet's prescription along with order details. We'll review and process your order promptly.

Click to upload or drag and drop

JPG, PNG or PDF (max 10MB)

Thank you!

Your prescription has been submitted. Our team will review it and contact you within 24 hours.

1

Upload

Use the prescription upload form above to submit your pet's prescription directly through our secure portal.

2

Email

Send your prescription to support@petmedstoyourhome.ca with your pet's name and account information.

3

Fax

Fax your prescription directly to 519-954-3776. Please include your account email and pet details.